Effective Date: 15 December 2025
These Terms of Use (“Terms”) govern your access to and use of the Nicx & Co. website, products, and services. By accessing our website, purchasing our products, or otherwise engaging with Nicx & Co. (“we”, “us”, or “our”), you agree to be bound by these Terms, our Privacy Policy, and any other policies referenced herein. If you do not agree with these Terms, please refrain from using our website and products.
1. Company Overview
Nicx & Co. is a fragrance brand specialising in home fragrance products, including but not limited to diffusers. While our current offerings focus on diffusers, we may expand to candles, oils, and other fragrance-related products in the future. These Terms apply to all current and future products and services offered by Nicx & Co.
2. Use of Website
You agree to use the Nicx & Co. website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the website. You may not:
- Use the website in violation of applicable laws or regulations
- Attempt to gain unauthorized access to our systems or data
- Interfere with the functionality, security, or performance of the website
- Copy, distribute, or exploit website content without prior written consent
We reserve the right to suspend or terminate access to the website at our discretion.
3. Product Information and Availability
We make reasonable efforts to ensure that all product descriptions, pricing, and images are accurate. Slight variations may occur, particularly with fragrance products. All products are subject to availability, and we reserve the right to modify, discontinue, or limit products without prior notice.
4. Use of Products
Nicx & Co. products are intended for their designated purpose only and must be used according to instructions provided on product packaging or accompanying materials. Customers acknowledge that:
- Diffusers, candles, oils, and other fragrance products should be kept out of reach of children and pets
- Products are for external and environmental use only and not for ingestion
- Nicx & Co. is not responsible for misuse, improper handling, or failure to follow usage instructions
To the fullest extent permitted by law, Nicx & Co. shall not be liable for damages, injuries, or losses arising from improper use of its products.
5. Health and Safety Disclaimer
Fragrance products may contain ingredients that could cause sensitivities or allergic reactions. Customers are responsible for reviewing product information and discontinuing use if irritation or adverse reactions occur. Nicx & Co. does not provide medical advice and makes no health claims regarding its products.
6. Orders and Payments
By placing an order, you warrant that the information provided is accurate and complete. All payments are processed securely through third-party payment gateways. Nicx & Co. reserves the right to refuse or cancel orders at its discretion, including in cases of suspected fraud or pricing errors.
7. Delivery and Risk
Delivery times are estimates only and may vary due to factors beyond our control. Risk of loss or damage to products passes to the customer upon delivery.
8. Intellectual Property
All content on the Nicx & Co. website, including text, images, logos, product names, and designs, is the intellectual property of Nicx & Co. or its licensors. No content may be reproduced, distributed, or used without prior written consent.
9. Limitation of Liability
To the fullest extent permitted under South African law, Nicx & Co. shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:
- Use or inability to use the website
- Purchase or use of products
- Errors, interruptions, or delays in website functionality
Nothing in these Terms limits liability where such limitation is prohibited by law.
10. Indemnification
You agree to indemnify and hold harmless Nicx & Co., its directors, employees, and partners from any claims, damages, losses, or expenses arising from your breach of these Terms or misuse of the website or products.
11. Third-Party Links and Services
The website may contain links to third-party websites or services. Nicx & Co. has no control over and assumes no responsibility for the content, policies, or practices of third-party platforms.
12. Amendments
Nicx & Co. reserves the right to update or modify these Terms at any time. Updated Terms will be posted on the website and become effective immediately upon publication.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.
14. Contact Information
If you have questions or concerns regarding these Terms of Use, please contact us:
Email: info@nicxandco.com