Effective Date: 15 November 2025
1. Introduction
This Privacy Policy (“Policy”) describes in detail the practices of Nicx & Co. (“we,” “our,” “us,” or “the Company”) regarding the collection, use, disclosure, storage, and protection of personal information obtained from users (“you,” “your,” or “the User”) through our website, online store, and related services (collectively, “the Services”). By accessing, browsing, or otherwise using the Services, you acknowledge that you have read, understood, and agree to the terms of this Policy, and you consent to the collection and use of your information as described herein. If you do not agree with this Policy, you must immediately cease use of the Services.
2. Scope of This Policy
This Policy applies to all personal and non-personal information collected through:
•Our website, including any subdomains and associated content
•Our e-commerce store and purchase process
•Email communications and subscription lists
•Social media platforms and advertising campaigns
•Any other interaction in which Nicx & Co. engages with you
This Policy does not apply to third-party websites, services, or applications that may be linked from our Services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies separately.
3. Information We Collect
We may collect, store, and process the following categories of information:
3.1 Personal Information Provided by You
When you voluntarily provide information during account creation, checkout, or any other interaction, we may collect:
•Full legal name
•Email address
•Telephone number
•Billing and shipping addresses
•Payment details (processed securely through third-party payment processors; we do not store full credit/debit card numbers)
•Account login credentials (where applicable)
3.2 Automatically Collected Information
When you access or use the Services, we may automatically collect certain information, including:
•IP address and geolocation data
•Browser type and version
•Device type, operating system, and other technical identifiers
•Pages visited, time spent on each page, and navigation paths
•Referring website or search engine
3.3 Information from Third Parties
We may receive personal information about you from third parties, including:
•Social media platforms
•Advertising partners
•Shipping and delivery service providers
•Payment processors
4. Purpose of Data Collection
We use your information for purposes including, but not limited to:
•Processing and fulfilling orders, including delivery and returns
•Providing customer service and responding to inquiries
•Sending transactional communications (order confirmations, shipping updates, etc.)
•Sending marketing communications, promotional offers, and newsletters (where you have opted in)
•Customizing your online experience and product recommendations
•Monitoring and analyzing website performance
•Detecting, preventing, and addressing fraudulent or unauthorized transactions
•Complying with legal and regulatory requirements
5. Cookies, Tracking Technologies, and Analytics
Our Services use cookies, tracking pixels, and related technologies to improve user experience, analyze site usage, and deliver targeted advertisements.
By continuing to use the Services, you consent to our use of these technologies. You may disable cookies in your browser settings; however, this may impact certain functionalities of the website.
6. Sharing of Information
We may disclose your personal information to:
•Service providers who assist in payment processing, order fulfillment, marketing, and analytics
•Legal and regulatory authorities when required to comply with applicable law
•Successors or assigns in the event of a merger, acquisition, or sale of assets
We will never sell your personal data to unaffiliated third parties.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
8. Data Security
We employ commercially reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, use, or disclosure. Nevertheless, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Your Rights and Choices
Subject to applicable law, you may have the right to:
•Request access to the personal information we hold about you
•Request correction of inaccurate or incomplete information
•Request deletion of your personal information
•Withdraw consent for marketing communications at any time
•Restrict or object to certain data processing activities
To exercise these rights, please contact us at the email address provided in Section 12.
10. International Data Transfers
If you access our Services from outside South Africa, please note that your information may be transferred to, stored, and processed in a country that may not provide the same level of data protection as your home jurisdiction.
11. Changes to This Policy
We reserve the right to modify, amend, or update this Policy at any time, at our sole discretion. Changes will take effect immediately upon posting the updated Policy on our website, unless otherwise stated. Continued use of the Services after any such changes constitutes your acceptance of the revised Policy.
12. Contact Information
For any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact us at:
Email: info@nicxandco.com